FAQ

You as the tenant are responsible for setting up accounts with the utility companies directly when you move into your property and also when you leave, taking care to provide meter readings at the beginning and end of the tenancy. We at Harry & Jacobs will help and remind you once you move into one of our properties.

For a long let you will be asked for a previous landlord, bank, employee and/or character references to demonstrate proof of income and suitability. You will also need to provide proof of ID, proof of address and proof of a 'Right to Rent' in England through a passport or combination of passport and valid visa.

For a short let you will be required to produce proof of address and either your passport, national ID card or driving licence and an employment or character reference detailing why a short let is required.

For a short let tenancy where a company is the tenant you will be required to produce proof of ID for those staying at the property and a letter from the company confirming the full names of all proposed occupants.

1. Read through your inventory check-in report and refresh your memory about the condition of the property when you first moved in

2. Return all items of furniture to the original room if they have been moved around – the inventory check-in report will help if you can’t remember

3. All areas of the property need to be cleaned to the same standard they were in when you first moved in.

4. Check lights bulbs are in full working order

5. Any outdoor space you are responsible for, like a garden or terrace, needs to look like it did when you moved in

6. Remove any unwanted items before you leave the property, as you might be charged the cost of disposal

7. If you have been hanging pictures or TVs on the walls, affixing brackets or inadvertently creating holes, then you are responsible for returning the walls back to their original condition

8. Mould in the bathrooms is usually due to condensation. There are lots of mould cleaning products available for a DIY clean up!

9. All sets of keys need to be returned to your landlord or estate agent's office, including any security passes or security fobs

10. Take a photo of the meters on the last day of your tenancy. Contact the utility companies to give them your final readings and pay any balance owing

11. Close your council tax account and pay any balance owing

12. Notify TV Licensing about your change of address

13. Re-direct your post with Royal Mail

14. Chat to your landlord before moving out if you think there might be any issues – it can be much easier to reach a compromise in advance!